Privacy

Data Deletion Instructions

You have the right to request deletion of any personal data Arzan Hub processes about you. Below is how to do it.

Submit a deletion request

Fill out the form below. We will email a confirmation and review your request within 30 days.

Use the same email Arzan Hub knows you by (the one a business contacted you on, or the one you signed up with).

Removes any contact record matching this email across all tenants, plus the conversations and messages tied to it.

Submitting this form does not immediately delete your data — a privacy reviewer will approve and execute the request.

What we delete

  • Customer profile data (name, phone, username, avatar).
  • Message history (text and media) on the requested conversation.
  • AI agent context derived from the conversation.
  • Operational logs that contain personally identifiable information.

We retain anonymised aggregate statistics and audit-trail entries that are required by law or for fraud prevention.

If you are a Meta Platform user (Facebook / Instagram / WhatsApp)

When you remove the Arzan Hub app from your Meta account, Meta sends us a signed deletion request. We will:

  • Receive and verify the signed request from Meta.
  • Generate a confirmation code and a status URL of the form https://hub.arzan.cloud/data-deletion/status/<code>.
  • Schedule deletion of all your personal data across our systems within 30 days.
Arzan Hub — AI agent + omni-inbox for Central Asia business — Arzan Hub