Privacy
Data Deletion Instructions
You have the right to request deletion of any personal data Arzan Hub processes about you. Below is how to do it.
Submit a deletion request
Fill out the form below. We will email a confirmation and review your request within 30 days.
What we delete
- Customer profile data (name, phone, username, avatar).
- Message history (text and media) on the requested conversation.
- AI agent context derived from the conversation.
- Operational logs that contain personally identifiable information.
We retain anonymised aggregate statistics and audit-trail entries that are required by law or for fraud prevention.
If you are a Meta Platform user (Facebook / Instagram / WhatsApp)
When you remove the Arzan Hub app from your Meta account, Meta sends us a signed deletion request. We will:
- Receive and verify the signed request from Meta.
- Generate a confirmation code and a status URL of the form
https://hub.arzan.cloud/data-deletion/status/<code>. - Schedule deletion of all your personal data across our systems within 30 days.